Terms of Service 

Last updated: March 9, 2026

Please read these Terms of Service (“Terms”) carefully before using the www.mhatours.com website (the “Website”) and before booking any tour or opting in to receive SMS text messages from Mormon Heritage Association Inc, doing business as MHA Tours (“MHA Tours”, “we”, “us”, “our”). Your access to and use of the Website, your tour booking with us, and your participation in our SMS messaging program are conditional upon your acceptance of and compliance with these Terms. By accessing or using the Website, booking a tour, or opting in to receive SMS from us, you agree to be bound by these Terms. If you disagree with any part of these Terms, you must not use the Website, book tours, or receive SMS from us.

1. About MHA Tours

Mormon Heritage Association Inc, doing business as MHA Tours, is an independent, private entity offering tours focused on history of The Church of Jesus Christ of Latter-day Saints and related destinations. We are not an official representative of nor endorsed by The Church of Jesus Christ of Latter-day Saints.

2. Website Offers and Pricing

We offer information about tours, tour registration, and related services through this Website. Tour prices are listed on the Website, in brochures, and/or in confirmation materials and are subject to change at any time prior to your booking. Unless otherwise stated, listed prices are cash or check prices and do not include taxes, government fees, or optional add-ons.

3. Tour Payments, Deposits, and Fees

  1. A deposit secures a seat on a tour; payment in full is due on or before the date specified in your Confirmation Letter.
  2. Prices listed are cash or check prices.
  3. Balance payment by card (debit or credit) incurs a 5% non‑refundable fee added to the payment.
  4. Balance payment via Venmo incurs a 2% non‑refundable fee added to the payment.
  5. To pay by card, call our office at 801‑272‑5601; to pay via Venmo, call or text 801‑272‑5601 for account details.

Continuing with your tour reservation, including paying a deposit or balance, signals your consent to the terms in this document.

4. What Tour Prices Do and Do Not Include

Unless specifically stated otherwise in your tour materials, tour prices do not include:

  • Rare fuel surcharges
  • Checked baggage fees
  • Driver gratuities
  • Items of a personal nature
  • Government ID, passport, visa, or electronic travel authorization costs
  • Tour interruption costs (see Section 6)
  • Any other items not expressly listed as “included” in the itinerary or Confirmation Letter

Please review your specific itinerary for inclusions/exclusions for your tour.

5. Cancellations, Changes, and Refunds

Our general policy is to recover and refund to you whatever we can recover, handled on a case‑by‑case basis, largely dependent on timing and vendor policies.

  1. Before tour commencement
    • Cancellations are managed individually as to refundability.
    • A minimum $50 per person cancellation/administrative fee applies.
    • If MHA Tours has purchased or is committed to purchasing airline tickets on your behalf, airline rules regarding refunds, future credit, change fees, and/or forfeiture apply.
    • If someone takes your place, your refund will not include any costs we incur to procure your replacement/make changes, plus the $50 cancellation/administrative fee.
  2. After tour commencement
    • Once a tour commences, all payments are 100% non‑refundable.
    • Missed services, meals, transportation, activities, and admissions are non‑refundable.
  3. Airline tickets
    • For “group” airline tickets purchased by MHA Tours, we can usually change the name on the ticket up to 72 hours before departure, subject to airline rules and any fees.
    • “Individual” airline tickets are governed solely by the airline’s policy and are not name‑changeable.

MHA Tours reserves the right to cancel or modify a tour or portion thereof at our sole discretion, including for insufficient enrollment, safety concerns, or circumstances beyond our control.

6. Tour Interruption and Force Majeure

Travel inherently involves risks of delays, disruptions, and changes. In the unusual event we are unable to carry through with any or all planned services and/or facilities arranged through any vendor due to causes beyond our reasonable control, including but not limited to:

  • Flight delays or other transportation interruptions
  • Strikes, lock‑outs, or work stoppages
  • Bad weather, fire, flood
  • Epidemic or pandemic
  • Threats, riots, terrorist activities, insurrections
  • Acts or orders of civil or military authority
  • Emergencies, injuries, illness
  • Acts of God
  • Any other cause or circumstance beyond the reasonable control of MHA Tours or its agents then MHA Tours and its agents cannot assume responsibility for and cannot be held liable for any injury, loss, or additional costs caused thereby. MHA Tours may terminate the tour if such delay or default will prevent successful performance of the tour.

If such circumstances occur during a tour, we will use reasonable efforts to meet travel and/or accommodation needs of affected tour members, and affected members agree to reimburse MHA Tours for any additional costs incurred, upon invoice from MHA Tours. Travelers are strongly advised to carry cash and a credit/debit card for such situations.

7. Travel Insurance and Health Coverage

Travel insurance is optional and not available for purchase through MHA Tours. Policies may be available online, through airlines, or through your credit card provider if used for tour payment. Purchasing a travel insurance policy is entirely at the traveler’s discretion.You are responsible to verify that any chosen policy covers the events, conditions, and geographic locations relevant to your travel and to carry proof of any trip insurance and health insurance coverage with you.

8. Traveler Fitness, Accessibility, and Special Needs

Tour members are required to:

  • Be fit to travel independently
  • Keep up with the pace of the tour
  • Manage their own belongings (including luggage)
  • Be willing and able to follow instructions given by MHA Tours and its directors and agents at all times

You should be prepared to stand for periods of time, walk distances, climb hills and stairs, and handle lengthy days. There may be times when you may rest on the bus or a bench rather than visit a site; notify your tour guide if you plan to skip any portion of the tour.

MHA Tours will accommodate disabled or less‑abled travelers to the extent reasonably possible; however, certain itineraries and/or tour features are not accessible to wheelchairs, walkers, scooters, crutches, etc., due to terrain, historic buildings, or other conditions. Please inquire with MHA Tours in advance if you have specific needs or questions.

Travelers with specific dietary restrictions must coordinate and confirm such needs with MHA Tours at registration or no later than one month prior to departure. With later notice, we cannot assure the ability to accommodate dietary requests. Regardless, travelers with dietary restrictions should bring supplemental food items at their own discretion.

9. Accounts and User Content on the Website

If you create an account on our Website, you represent that you are at least 18 years old and that the information you provide is accurate, complete, and current. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. We may terminate or suspend accounts at our sole discretion.

By submitting comments or uploading content to the Website, you grant MHA Tours a worldwide, non‑exclusive, perpetual, royalty‑free license to reproduce, publish, and distribute that content. You are responsible for ensuring that your content complies with applicable law and does not infringe others’ rights. We may remove any content at our discretion.

10. Prohibited Uses of the Website

You agree not to use the Website in any way that violates applicable laws or these Terms. Prohibited uses include, without limitation, attempting to gain unauthorized access to the Website, sending spam, introducing malicious code, or engaging in actions that interfere with the proper operation of the Website or others’ use of it.

11. SMS Messaging Program (A2P 10DLC)

We offer an SMS messaging program to provide tour updates, reminders, and limited promotional information. By providing your mobile number and expressly opting in (for example, by checking a box on a form or texting in a keyword), you consent to receive text messages from MHA Tours at the mobile number you provided.

  1. ​Program description
    • Messages may include booking confirmations, payment reminders, schedule changes, travel alerts, customer service messages, and occasional promotional offers related to MHA Tours.
    • Message frequency may vary depending on tour activity and your interactions with us.
  2. Costs
    • Message and data rates may apply, depending on your mobile carrier plan.
  3. Opt‑in consent
    • You agree that you are the account holder or have the account holder’s permission for the mobile number provided.
    • Opt‑in is not a condition of any purchase; you may book tours without consenting to SMS. 
  4. Opt‑out (STOP)
    • You can opt out of receiving SMS messages at any time by replying STOP to any message from us.
    • After you send STOP, you may receive one final message confirming your opt‑out; no further messages will be sent unless you re‑enroll.
    • You may also request removal by contacting us via phone or email using the information on our Contact page.
  5. Help (HELP)
    • For help regarding our SMS program, reply HELP to any message, or contact us using the information on our Website Contact page.
  6. Supported carriers and availability
    • Delivery of SMS messages may be affected by your carrier’s network and other factors beyond our control; we are not liable for delayed or undelivered messages.

By participating in our SMS program, you agree to comply with these terms in addition to all other terms in this document.

12. No Warranties

The Website, tours, and related services are provided “as is” without any warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non‑infringement. We make no warranty regarding the accuracy, completeness, or reliability of any information on the Website or in our materials.

13. Limitation of Liability

To the fullest extent permitted by law, MHA Tours and its directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from or related to:

  • Use of or inability to use the Website
  • Participation in any tour or MHA event
  • Delays, interruptions, or changes in travel arrangements as described in Section 6
  • Use of our SMS messaging program

In any event, our total aggregate liability to you for all claims arising out of or related to any tour or use of the Website will not exceed the total fees you paid to MHA Tours for the tour giving rise to the claim.

14. Intellectual Property and Third‑Party Links

All content on this Website, including text, graphics, logos, and images, is owned by or licensed to MHA Tours and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our prior written consent.

The Website may contain links to third‑party websites; these are provided for convenience only. We do not control and are not responsible for the content or practices of third‑party websites.

15. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of laws rules. Any dispute arising out of or relating to these Terms, any tour, or your use of the Website shall be brought exclusively in the state or federal courts located in the State of Utah, and you consent to the jurisdiction of such courts.

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.

16. Changes to These Terms

We may update these Terms from time to time. The “Last updated” date at the top indicates when these Terms were last revised. Your continued use of the Website, booking of tours, or participation in our SMS program after any changes constitutes your acceptance of the updated Terms.

17. Contact Us

If you have any questions about these Terms, tour conditions, or our SMS program, please contact us using the information on our Contact page at www.mhatours.com/contact/.

Or you may also contact us:

Business Legal Name
Mormon Heritage Association, Inc.

Business Friendly Name
MHA Tours (by Mormon Heritage Association).

Business Email
info@mhatours.com or info@mormonheritage.com

Business Address
2367 W Goldenpointe Way, West Jordan, Utah 84088.

Business Contact Number
Office: (801) 272-5601; Toll-free: (866) 335-5601 (US only)

Business Website
https://www.mhatours.com/